Privacy Policy
Equilion
Equilion is committed to protecting your privacy and ensuring that your personal information is handled in a safe, responsible, and transparent manner. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Information We Collect
We may collect personal information including, but not limited to:
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Name
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Email Address
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Phone number
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Business name and details
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Information submitted through enquiry or contact forms
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Information provided during consultations or service engagements
We only collect information that is reasonably necessary for our business functions and service delivery.
How We Collect Information
Personal information is collected when you:
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Submit an enquiry through our website
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Contact us via email or phone
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Engage our services
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Provide information during consultations or compliance engagements
How We Use Your Information
We use personal information to:
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Respond to enquiries and provide requested services
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Deliver NDIS registration, compliance, and governance support
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Communicate about services, updates, or engagements
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Meet legal, regulatory, and professional obligations
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Improve our services and operational processes
We do not sell, rent, or trade personal information.
Disclosure of Information
We may disclose personal information where required to:
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Trusted professional advisers (e.g. auditors, legal advisers) where relevant
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Regulatory or government authorities where required by law
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Service providers assisting with business operations (e.g. IT systems), subject to confidentiality obligations
All disclosures are limited to what is necessary and lawful.
Storage and Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information is stored securely using appropriate physical, electronic, and administrative safeguards.
Access and Correction
You may request access to, or correction of, your personal information by contacting us directly. We will respond within a reasonable timeframe and in accordance with legal requirements.
Website Analytic & Cookies
Our website may use standard analytics tools (such as cookies) to collect non-identifying information about website usage. This helps us improve functionality and user experience.
You may disable cookies via your browser settings if you prefer.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Equilion
📧 Email: admin@equilion.com.au
📍 Australia